Customer Support

Shipping & Delivery

 

Tracking numbers will be emailed to the address on file within 72 hours of placing your order. Delivery options are available for Raleigh/Durham , NC. If you have any questions email EsteemCrystals@gmail.com.

 

Refund Policy

Esteem Crystals does not accept returns. Items may be exchanged within 2 weeks of receipt. If you receive a broken or damaged item, please contact us at EsteemCrystals@gmail.com with details of the product and it's damages within 14 days of delivery and we will gladly replace those items.

Disclosure

***Remember, crystal meanings are for spiritual support, not prescription or healthcare information. Crystal and Spiritual healing info is not a substitute, nor intended to be a substitute for medical advice, treatment or diagnosis. It is presented as spiritual support ONLY. Please do not forego medical treatment if needed. For medical info please seek the advice of a licensed healthcare professional***

Privacy Policy

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at EteemCrystals@gmail.com.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

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